Construction Stress or Construction Fun

What causes “Construction Stress” for a client?

#1 Stress – Work not progressing fast enough. Have you ever had a project drag on and on? Contractors are famous for giving the run-around. They work on your project just long enough to make you stop whining, and then they go somewhere else to put out another fire.

#2 Stress – Owners don’t see the quality they expected and they lose faith in the contractor. Trust is the most important component in any relationship. Once a contractor gets caught once or twice cutting corners, not doing what he said he would do, etc., the trust can be gone.

#3 Stress – The work does not look like the Owner’s imagined it would. This is a tough one. The typical Owner is not a trained designer and, therefore, may not be good at visualizing the end result. To help this problem, we at H+G spend a great deal of time on the design. We do so for our benefit as well as our clients. “The devil is in the details” and by spending the time required to produce a thorough design many of those devils can be eliminated.

#4 Stress– Cost over-runs.

What can make Construction Fun?

#1 Fun – Seeing something new everyday when you get home. Our clients love coming home at the end of a day and walking through the project with our team.

#2 Fun– Watching an idea come out of the ground. Nothing can be more exciting than watching an idea you had become reality.

Remember: The key is to minimize the stress and pour on the fun!


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Always Helpful

Brian came out last week to try to assess a problem we are having in our yard.  He arrived on time, was extremely courteous and took a considerable amount of time analyzing our situation.  While he was unable to reach a solution, he did take the time to research and recommend another business that might be able to help us.  That kind of customer service will make us more likely to call on Hertzler & George if other issues arise.  Thanks, Brian!


Five Stars All Around

We hired H&G to help us re-do our landscaping after a different local landscaping company did a sub par job with plant selections and installations. That company also was very hard to deal with. H&G stepped right up with Jennifer creating a new planting scheme comprising of native plants with some we had never seen before and which we love! She is extremely knowledgeable and pleasant to work with – a true landscaping charm! Jon did the installations and also did a fantastic job. He was very meticulous on planting and finishing the job neatly with mulch. Unlike that other company’s installer, Jon left us extremely happy with the job done. Customer service on the phone – pleasant, patient and helpful. The only, and ever so minor aspect of their work, is they don’t offer a guarantee on the plants or install. I suppose that’s becoming industry standard. However, now looking over all the plantings with a bit of time passing, I am confident that there won’t need to be any replacements. Watering is of course the key element. Thank you H&G, the country cottage landscaping we’ve wanted is now ours – FIVE STARS!

Chris Dombrowski
Ford's Colony | Homeowner

True professionals

Had these guys build a surface-grade patio in May 2023. They looked at the project, sent me a proposed scope of work and contract via email, took a deposit of 1/2 the total via bank transfer. They set a date weeks later to start the job. They showed up on time, worked professionally and cleaned up at the end of the day. Whole job took 3 days, and they even replaced all the patio furniture on the last day. The final product was precisely what I asked for, done in a high-quality, workmanlike way.

H&G are not the cheapest guys out there, but for the extra money you get a professional product, professionally executed, on time, on budget. Honestly: I don’t think it gets any better than that.


Ken Blakely

Beyond Satisfied

We had an ugly uneven weedy patio and a driveway that needed reshaping and gravel. The transformation is stunning. Your representative Brian was patient and helpful in designing repairs to our satisfaction and your work crew was exceptional. Edwardo the work site foreman was extremely knowledgeable and professional and created a beautiful patio. His crew was superior.

Tim & Cynthia Porter

Joe Hertzler goes the extra mile

Hertzler and George were contracted to perform some landscaping for a seller of mine to get the home ready to show. They had just finished an extensive re-landscaping of the next door neighbors entire yard. I was very impressed by their attention to detail and their desire to satisfy their client. Joe Hertzler goes the extra mile to achieve complete client satisfaction. They provide a complete mix of landscaping design services and maintenance of existing landscaping

Tim Parker
Liz Moore Real Estate