H&G Hardscape Warranty

From the date of installation, Hertzler and George (Company) guarantees your installation from settlement of pavers and walls, and from separation of wall units for a 2 year period, under normal wear for which the product was intended, i.e.: if you drive or run heavy equipment over a walkway which was intended as a pedestrian walkway, Hertzler and George will not be held accountable. Extreme circumstances (including but not limited to fire, vehicular accidents, excessive flooding, excessive freezing, hurricanes, tree failure, etc.) causing damage to work installed by Hertzler and George are not covered under this or any other Hertzler and George warranty.

This warranty is strictly limited to contract work performed by Hertzler and George or its subcontractors expressly for owner. In order to enforce the rights under this Warranty, the owner should promptly notify Company in writing in detail of the specific item or items which are believed to be covered by this Warranty. Any emergency requests will be given immediate attention. If Company finds in its reasonable judgment that the item or items requiring attention are covered by this Warranty, it will promptly proceed to repair or replace the defective materials or workmanship, at its sole cost and expense, except to the extent it finds that such repairs have been made necessary by the negligence or intentional misconduct of the owner, or any party or parties associated with owner.

This war­ranty does not apply to efflo­res­cence. Efflo­res­cence is a nat­u­rally occur­ring process in all con­crete prod­ucts that some­times appears in the form of a white pow­dery film on the pave­ment sur­face. It does not, in any way, com­pro­mise the func­tion­al­ity or the struc­tural integrity of the prod­uct. Although efflo­res­cence can­not be pre­vented, it will wash off over time or can be cleaned with an efflo­res­cence cleaner. The Company accepts no respon­si­bil­ity or lia­bil­ity for this con­di­tion.

This Warranty shall be void and shall not apply to any materials which were originally installed by Company, but which were subsequently repaired, adjusted, or modified by an individual or entity other than Company or its authorized representative.

Replacements and/or repairs furnished under this Warranty shall not carry a new warranty, but shall carry only the unexpired portion of the original Warranty provided.

The warranties described above shall be the sole and exclusive warranties granted by Hertzler and George and shall be the sole and exclusive remedy available to the owner, or any subsequent holder of this Warranty. Neither the sales personnel of Hertzler and George nor any other person is authorized to make any warranties other than those described above or to extend the duration of any warranties beyond the time period described above.

Hardscape Manufacturer’s Warranty  – Hertzler & George primarily works with the following manufacturers of precast concrete material: Belgard, Newline, Eagle Bay, and Techo Bloc.  Many of these manufacturers of hardscape products (ie. concrete pavers and wall block) carry their own lifetime warranties which may vary from one to another.  These lifetime warranties apply to the precast block or paver specifically.  The specifics of the product warranty can be confirmed with the selected block product manufacturer.


Ready to Get Started?

Click below to share a few details and request a call back.

Always Helpful

Brian came out last week to try to assess a problem we are having in our yard.  He arrived on time, was extremely courteous and took a considerable amount of time analyzing our situation.  While he was unable to reach a solution, he did take the time to research and recommend another business that might be able to help us.  That kind of customer service will make us more likely to call on Hertzler & George if other issues arise.  Thanks, Brian!


Five Stars All Around

We hired H&G to help us re-do our landscaping after a different local landscaping company did a sub par job with plant selections and installations. That company also was very hard to deal with. H&G stepped right up with Jennifer creating a new planting scheme comprising of native plants with some we had never seen before and which we love! She is extremely knowledgeable and pleasant to work with – a true landscaping charm! Jon did the installations and also did a fantastic job. He was very meticulous on planting and finishing the job neatly with mulch. Unlike that other company’s installer, Jon left us extremely happy with the job done. Customer service on the phone – pleasant, patient and helpful. The only, and ever so minor aspect of their work, is they don’t offer a guarantee on the plants or install. I suppose that’s becoming industry standard. However, now looking over all the plantings with a bit of time passing, I am confident that there won’t need to be any replacements. Watering is of course the key element. Thank you H&G, the country cottage landscaping we’ve wanted is now ours – FIVE STARS!

Chris Dombrowski
Ford's Colony | Homeowner

True professionals

Had these guys build a surface-grade patio in May 2023. They looked at the project, sent me a proposed scope of work and contract via email, took a deposit of 1/2 the total via bank transfer. They set a date weeks later to start the job. They showed up on time, worked professionally and cleaned up at the end of the day. Whole job took 3 days, and they even replaced all the patio furniture on the last day. The final product was precisely what I asked for, done in a high-quality, workmanlike way.

H&G are not the cheapest guys out there, but for the extra money you get a professional product, professionally executed, on time, on budget. Honestly: I don’t think it gets any better than that.


Ken Blakely

Beyond Satisfied

We had an ugly uneven weedy patio and a driveway that needed reshaping and gravel. The transformation is stunning. Your representative Brian was patient and helpful in designing repairs to our satisfaction and your work crew was exceptional. Edwardo the work site foreman was extremely knowledgeable and professional and created a beautiful patio. His crew was superior.

Tim & Cynthia Porter

Joe Hertzler goes the extra mile

Hertzler and George were contracted to perform some landscaping for a seller of mine to get the home ready to show. They had just finished an extensive re-landscaping of the next door neighbors entire yard. I was very impressed by their attention to detail and their desire to satisfy their client. Joe Hertzler goes the extra mile to achieve complete client satisfaction. They provide a complete mix of landscaping design services and maintenance of existing landscaping

Tim Parker
Liz Moore Real Estate