Thank You Ken

From Ken Thompson:

I’d like to share some important news with you about the Hertzler & George team. As of February 1, I will be leaving my full time position here to pursue a unique opportunity at Camp Peary. 

I have treasured my years with H&G and will continue my relationship with the company and all of our clients as a consultant. I greatly value the integrity of service and stewardship of the environment that is core to Hertlzer & George and look forward to remaining a part of the family in this new capacity. Please know that you are still receiving the best care with Joe and our team, and don’t hesitate to ask any questions that you may have regarding your services.

I’d like to share with you some steps we are taking toward a seamless transition.

  • We are working diligently to find the best possible successor for my position. The Company has a knack for attracting talented and passionate employees, in part because of the family environment Joe has established here. The Hertzler & George approach is to foster individual responsibility embedded in an environment of teamwork through coordinated effort. 
  •  I have personally made extensive notes in our files about your property. This is an ongoing process for us here at Hertzler & George, but I have added greater detail in recent weeks so my successor and the rest of our team will be as familiar as possible with your property. Juan, whom you have likely seen working close by my side, will continue in his role. He has been a real asset and takes our commitment to service seriously. In addition, Terry Autry and Jon Krigbaum know your property and will serve as needed. 
  • I am only a phone call away. Our office knows how to reach me if there is a question. I remain a team member and still take my relationship with you and your plants to heart.

Thank you for the trust you have placed in me and in the company these past years. I’ve enjoyed working with you. Please call us at (757) 229-9668 if you have any questions.


Ken Thompson
Sr. Horticulturist

PS from Joe Hertzler – If you’d like to leave a note to say thank you to Ken, I’m sure he’d love to see it. Log on and leave your comments at the bottom of the page.

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Always Helpful

Brian came out last week to try to assess a problem we are having in our yard.  He arrived on time, was extremely courteous and took a considerable amount of time analyzing our situation.  While he was unable to reach a solution, he did take the time to research and recommend another business that might be able to help us.  That kind of customer service will make us more likely to call on Hertzler & George if other issues arise.  Thanks, Brian!


Five Stars All Around

We hired H&G to help us re-do our landscaping after a different local landscaping company did a sub par job with plant selections and installations. That company also was very hard to deal with. H&G stepped right up with Jennifer creating a new planting scheme comprising of native plants with some we had never seen before and which we love! She is extremely knowledgeable and pleasant to work with – a true landscaping charm! Jon did the installations and also did a fantastic job. He was very meticulous on planting and finishing the job neatly with mulch. Unlike that other company’s installer, Jon left us extremely happy with the job done. Customer service on the phone – pleasant, patient and helpful. The only, and ever so minor aspect of their work, is they don’t offer a guarantee on the plants or install. I suppose that’s becoming industry standard. However, now looking over all the plantings with a bit of time passing, I am confident that there won’t need to be any replacements. Watering is of course the key element. Thank you H&G, the country cottage landscaping we’ve wanted is now ours – FIVE STARS!

Chris Dombrowski
Ford's Colony | Homeowner

True professionals

Had these guys build a surface-grade patio in May 2023. They looked at the project, sent me a proposed scope of work and contract via email, took a deposit of 1/2 the total via bank transfer. They set a date weeks later to start the job. They showed up on time, worked professionally and cleaned up at the end of the day. Whole job took 3 days, and they even replaced all the patio furniture on the last day. The final product was precisely what I asked for, done in a high-quality, workmanlike way.

H&G are not the cheapest guys out there, but for the extra money you get a professional product, professionally executed, on time, on budget. Honestly: I don’t think it gets any better than that.


Ken Blakely

Beyond Satisfied

We had an ugly uneven weedy patio and a driveway that needed reshaping and gravel. The transformation is stunning. Your representative Brian was patient and helpful in designing repairs to our satisfaction and your work crew was exceptional. Edwardo the work site foreman was extremely knowledgeable and professional and created a beautiful patio. His crew was superior.

Tim & Cynthia Porter

Joe Hertzler goes the extra mile

Hertzler and George were contracted to perform some landscaping for a seller of mine to get the home ready to show. They had just finished an extensive re-landscaping of the next door neighbors entire yard. I was very impressed by their attention to detail and their desire to satisfy their client. Joe Hertzler goes the extra mile to achieve complete client satisfaction. They provide a complete mix of landscaping design services and maintenance of existing landscaping

Tim Parker
Liz Moore Real Estate