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What People Are Saying About Hertzler & George

Your feedback gives us the opportunity to see what we’re doing right and what we can do to improve. Please take a moment to let us know what you think.

Bed Transformation!

Once again I am very pleased with the excellent work H&G did on my property.  They turned a section of my ugly front yard with invasive Bermuda grass into a beautiful and simple flower bed with mulch and many small bushes.  This striking transformation adds greatly to the house’s curb appeal.  I look forward to them coming back out this fall and replacing the rest of the front yard with sod and removing all the undesirable Bermuda grass.  Brian was easy and pleasant to work and plan with.  He always responded to my questions immediately.  Jon and his crew were likewise very nice, efficient, and perfectionists in planting my new yard.  Many thanks and accolades to H&G once again!

Sandy Hall
So thankful to be a customer!

when i returned to williamsburg in 2022, it was a real challenge to find a company willing to take on “yet one more customer” – i was ignored and turned down by others… but hertzler and george came to my rescue and i could not be happier – wonderful staff, professional and so friendly, i completely trust them to service my yard!  merry christmas and happy new year to everyone and H&G!

Kae
Drainage Help

I would like to let you know how happy we are with the service we received recently.
We had a drainage issue in our yard and did some research, learned your company was highly recommended and decided to see what your company could do.
From the first contact, we had a great experience as the lady that answered the phone was very nice. She put us in contact with Brian Kemp who we also liked from the start, and we made an appt for him to come and take a look. He was right on time, very thorough, and just a very nice fella who we both liked right away and had confidence in. We really liked how he gave us options and listened to what we wanted. We scheduled the work, it was done right on time, and it looks great! Brian was even nice enough to do a video walk through for us afterwards as we weren’t in town. Just great service from start to finish! Thank you Brian

We will definitely be back with more projects in the future.

T.M. - Ford's Colony
Thank You

Just a short note to thank you for all the help you gave us with our garden this year. Jonathon again did a wonderful job doing the bed detailing this summer, as did the mulching crew in the spring. I don’t know the name of the woman who supervised the mulching crew, but I want to let you know how professional she was. In fact, the entire crew was pleasant to work with, especially to experience the care that they took with their work.

Thanks also for being so flexible with the changes we requested for our mowing schedule.

E.L. - Ford's Colony
Always Helpful

Brian came out last week to try to assess a problem we are having in our yard.  He arrived on time, was extremely courteous and took a considerable amount of time analyzing our situation.  While he was unable to reach a solution, he did take the time to research and recommend another business that might be able to help us.  That kind of customer service will make us more likely to call on Hertzler & George if other issues arise.  Thanks, Brian!

JA
Five Stars All Around

We hired H&G to help us re-do our landscaping after a different local landscaping company did a sub par job with plant selections and installations. That company also was very hard to deal with. H&G stepped right up with Jennifer creating a new planting scheme comprising of native plants with some we had never seen before and which we love! She is extremely knowledgeable and pleasant to work with – a true landscaping charm! Jon did the installations and also did a fantastic job. He was very meticulous on planting and finishing the job neatly with mulch. Unlike that other company’s installer, Jon left us extremely happy with the job done. Customer service on the phone – pleasant, patient and helpful. The only, and ever so minor aspect of their work, is they don’t offer a guarantee on the plants or install. I suppose that’s becoming industry standard. However, now looking over all the plantings with a bit of time passing, I am confident that there won’t need to be any replacements. Watering is of course the key element. Thank you H&G, the country cottage landscaping we’ve wanted is now ours – FIVE STARS!

Chris Dombrowski
Ford's Colony | Homeowner
True professionals

Had these guys build a surface-grade patio in May 2023. They looked at the project, sent me a proposed scope of work and contract via email, took a deposit of 1/2 the total via bank transfer. They set a date weeks later to start the job. They showed up on time, worked professionally and cleaned up at the end of the day. Whole job took 3 days, and they even replaced all the patio furniture on the last day. The final product was precisely what I asked for, done in a high-quality, workmanlike way.

H&G are not the cheapest guys out there, but for the extra money you get a professional product, professionally executed, on time, on budget. Honestly: I don’t think it gets any better than that.

 

Ken Blakely
Beyond Satisfied

We had an ugly uneven weedy patio and a driveway that needed reshaping and gravel. The transformation is stunning. Your representative Brian was patient and helpful in designing repairs to our satisfaction and your work crew was exceptional. Edwardo the work site foreman was extremely knowledgeable and professional and created a beautiful patio. His crew was superior.

Tim & Cynthia Porter
Lanexa
Joe Hertzler goes the extra mile

Hertzler and George were contracted to perform some landscaping for a seller of mine to get the home ready to show. They had just finished an extensive re-landscaping of the next door neighbors entire yard. I was very impressed by their attention to detail and their desire to satisfy their client. Joe Hertzler goes the extra mile to achieve complete client satisfaction. They provide a complete mix of landscaping design services and maintenance of existing landscaping

Tim Parker
Liz Moore Real Estate
Friendly, courteous, and respectful

Tom, the plants look great! The gentlemen did a wonderful job, again. They are friendly, courteous, and respectful young men; you very fortunate to have such fine young people working with/for you.

S & R.B.
Season’s Trace, Williamsburg
One of the best we’ve ever had

I wanted to let us know that you are doing such a nice job with the services. Your company is one of the best we’ve ever had and we appreciate your good work.

C.D.
the crew did a fine job

Please thank Herman and his crew for the good job that they did in using their leaf blowers to keep mulch, etc. away from our house. I had spoken to Herman about our concern on the 15th as you suggested and the crew did a fine job then as well as yesterday. We are looking forward to having this same service continued in the future. Thank you.

C.R.
Ford’s Colony, Williamsburg
We think it’s going to be fabulous!

We think it’s going to be fabulous! I love the combination of bittersweet, climbing rose and clematis on the pergola and the multi seasonal features of many of the plants you have chosen is going to be wonderful year round. I look forward to talking in depth when we return but again we are delighted with the plan.

C.C.
Williamburg
We are so grateful

Dear Hertzler & George management, We are so grateful for the excellent work of Troy and Tristan and helper. They are such a blessing to us at this time…Our neighbors all comment on how hard they work and how great everything looks. We give thanks.

A. & N. W.
Ford's Colony
Thank you

Thank you for the good job done on my property last month & this. I look forward to seeing how it all will work out in the spring.

C.K.
The Mews
Thanks as always

Just a quick note to say the guys who came today to do trimming did a terrific job. Thanks as always for the great service. Happy holidays and new year to you and yours!

T.K.
Yorkshire
A great welcome to Toano

I just moved from New York to Toano, VA and my wife starting looking for someone to helps us with our patio. We still haven’t done our patio, but H&G gave us a very good price to take care of our front and backyard since was a new house and the installation of the grass was bad, and the guys have done an amazing job improving it and maintaining it.

Norman P.
Plitz7 | CEO
We’re really impressed

What a pleasure it was to see Craig and his new helper come out today in the rain and do our pruning. They did a great job under the most trying conditions. They not only pruned but blew off the hard surfaces around our house and even brought our recycle can closer to the garage so we didn’t have to walk very far to bing it indoors. We’re really impressed with Craig and his work ethic and leadership skills. Very good job!

C.R.
Fords Colony
The entire property looked fantastic

Joe: I just wanted to give you a quick update – my wife had her big event last weekend, so I didn’t really have the chance to look at the property closely until this weekend – and Barbara / your team did a wonderful job / the entire property looked fantastic. It really showed that H&G has the right skills and expertise to manage a property like ours.

C.K.
Williamsburg
Great Job

Just wanted to let you know that Paul and the team did a GREAT job! It looks wonderful and we’re delighted that they were able to replace the sod almost perfectly. GREAT WORK!!

S.Y.
The Reserve at Williamsburg
Always responded right away

HG has a reputation for being a bit expensive, but the customer service is excellent. You always respond right away and I appreciate that very much! 

E.W.
ford’s Colony
“I truly appreciate the care I am receiving for the exterior of my property…”

As I walked back to my house, I was pleased to see the ‘cared for look’ of my lawn. When you have a chance, please let anyone who has been caring for my lawn know how much I appreciate the work and care provided. I am so thankful I was able to learn the name of your company, which I wrote down when one of your trucks was parked across the street. After [my husband’s] death, the care of my lawn by a variety of lawn people was certainly not satisfactory. What a relief to have the opportunity to have your company care for my lawn. I truly appreciate the care I am receiving for the exterior of my property.

C.S.
…the Hertzler and George approach…

Please extend my appreciation to David who explained all the different types of weeds today – and the Hertzler and George approach to mitigating them throughout the year. Thanks!

Steve S
Fords Colony
First class company

Your company is a first class organization that truly looks out for its clients.

P.H.
Ford's Colony
NUMBER 1

Every single member of your organization is rated Number One.

K.F.
Puffin Lane
Thank you for quick response!

Good morning Paul – just a short note to say thank you for your dedication to taking care of our property – I appreciate how quickly and thoroughly you and your crew got out to the house after the hurricane to first evaluate and then second clear all of the damage – with us being so far away, it is of great comfort to know that we have you to rely on to help us care for our property – it must have been a long week for you and your crew – hopefully you will get some downtime this week-end! – thanks again…

Jody, Governor’s Land

J.F.
Governor's Land
COURTYARD FABULOUS!

Kudos to Barbara and her crew! Our courtyard at 125 Warehams Point has never looked better! I was worried about the Japanese maple, but “in person” it looks terrific.  Being severely pruned makes it look tidy and sculptural.  The next owners can decide whether to keep that look, or let it be more informal. Love the small planting choices too… a bit of color during the drab winter months. So THANK YOU, Barbara, and thanks to your obviously fabulous crew. I know that you will be returning to restore the bricks to a more level playing field, but in the meantime, good concept and good execution of your plan.

L.D.
Warehams Point
I truly appreciate all that you do

Tom and I truly appreciate all that you do and all that Hertzler and George does for us, all through the year. We couldn’t be happier with your service as well as the service of your technicians. Everyone is so knowledgeable and helpful….we never worry or give our yard a second thought when it is in your care. Thank you!

L.H.
Governor's Land
Rarely seen anything comparable!

Wanted to drop you a short note and let you all know what a blessing and delight it is to work with you. I have been in the business world for over 4 decades and have rarely seen anything comparable to you folks. Your interest, your response and your work speak volumes! My first contact with Joshua was super; my next with Paul was incredible. Thanks so much!! Your office staff is always superb!

B.B.
Fords Colony
We’re really impressed…

What a pleasure it was to see Craig and his new helper come out today in the rain and do our pruning. They did a great job under the most trying conditions. They not only pruned but blew off the hard surfaces around our house and even brought our recycle can closer to the garage so we didn’t have to walk very far to bing it indoors. We’re really impressed with Craig and his work ethic and leadership skills. Very good job!

C.R.
Fords Colony
Great service over the years…

Thank you very much to H&G for all of your great service over the years. You guys have been wonderful. I have certainly recommended you to the new buyers

R.O.
Landfall
. . . did a GREAT job!

Just wanted to let you know that Paul and the team did a GREAT job! It looks wonderful and we’re delighted that they were able to replace the sod almost perfectly. GREAT WORK!!

S.Y.
The Reserve at Williamsburg
I’m thrilled

I’m thrilled at the level of expertise your company has as well as the range of services. We discussed both the Design Proposal and the Landscape Maintenance Proposal and would like to go ahead with both.”

L.F.
Route 5
on time, hardworking and always courteous

“Just a quick note to say that Luke and I are thrilled with the landscaping and plantings. Your crew was great — on time, hardworking and always courteous. Looking forward to seeing everything in full leaf and bloom next year!”

P.S.
Route 5
I can heartily recommend this company for anyone seeking a reliable and professional partner for lawn, garden and grounds maintenance needs

Hertzler & George has provided the landscape services (maintenance, design, repairs and preventative care) for the Boundary Homeowners Association for the past several years. We contracted with H&G after several years of sub-standard maintenance at our property by a variety of small, local lawn care providers. H&G proposed a plan to preserve the original landscape architect’s concept and restore the plantings and grounds to a scale that complements our buildings, walkways, driveways and the various areas of full sun and full shade. In addition, H&G has recommended economical and attractive landscape designs for areas that have reached the end of their attractive lifespan, and our turf has never looked better. Since our property fronts an intersection of two downtown streets, it is important that our grounds look their best.

We have been very satisfied with H&G’s services, which include not only basic lawn care services but also a wide variety of advanced techniques for protecting and ensuring the health and appearance of our entire property — from planting bed pest control and irrigation needs to hand pruning of shrubs, preservation treatments for aging trees and prompt clean-up after wind storms or tree limb damage. H&G also maintains our brick walkways and handrails, and they have recommended upgrades to our walkway lighting system, which has reached the end of its useful life. The H&G team is professional, prompt and polite, and they are easy to contact via office phone, individuals’ mobile phones or e-mail. Their contract services are easy to use and we don’t have to call to ask if the grass needs to be cut or leaves need collecting or shrubs need pruning. Our quarterly walkthroughs with an H&G representative are especially productive as we review maintenance and long-term design goals and budgets. We consider H&G a partner in improving and maintaining our property. Their costs are reasonable and their services are superb.

Thank you, Hertzler & George! I can heartily recommend this company for anyone seeking a reliable and professional partner for lawn, garden and grounds maintenance needs.


S.C.H.
President, Boundary Homeowners Association, Williamsburg
Place looked great

Hello Tom,
Everything is looking excellent and we are happy with Hertzler & George. Place looked great for our 1 year party, thank you!

K.W.
Greenfield Senior Living
Things are going gangbusters

Tom and Phillip,
Things are going gangbusters out here! We are so excited to see the water again!!! The guys are all great – hardworking, friendly, professional. Pleasure to have them here and see so much progress.

K.H.
Williamburg
Very happy!

Very happy with color selection for fall flowers. Thanks.

B.W.
Colonial Heritage
Great service over the years

Thank you very much to H&G for all of your great service over the years. You guys have been wonderful. I have certainly recommended you to the new buyers.

R.O.
Landfall
you all did a fabulous job

Just wanted to let you know that you all did a fabulous job on our yard; we really appreciated how hard your guys worked and that they left the yard and driveway as clean or cleaner than they found it, and we really like the plan you came up with. We’re happy to let folks see our yard or to share photos with any of your potential clients in the future — we’ve used many local landscaping services over the years and we’ve found your company to be responsive, knowledgeable and competitive with pricing. Thanks again.

D.P.
Greensprings West, Williamsburg
thank your for an interesting and informative program

Dear Phillip,
On behalf of the Kingspoint garden club, thank you for an interesting and informative program on “Perennials and Shade Plants”. Our membership found this very helpful and hope we can use this information to beautify our own landscapes.

Kingspoint Garden Club
Williamburg
We would highly recommend your company

My husband and I are very pleased with the appearance our “new” yard, impressed with the entire staff that worked at home, quite satisfied with communications between Tom Belden and us throughout this business transaction, and thought the price we were quoted and charged was fair and competitive. We would highly recommend your company to friends and family. Thank you for a very pleasant business experience.

S.& R. B
Seasons Trace, Williamsburg
you can commend the crew on the fine job that they did

I just wanted to let you know that you can commend the crew on the fine job that they did in mowing our lawn yesterday. The crew member who did the actual mowing was very careful. He did not rush or spin his wheels and, therefore, our lawn did not look scalped but rather carefully mowed.
Also, we looked at the H&G video online on leaf removal and are looking forward to having this complete removal of leaves performed on our lawn during the fall.
Thank you.

C.R.
Ford's Colony
Josh has done an excellent job

Good morning. Josh just finished up with sod and adjusting coverage area for heads. He has done an excellent job. Josh is a professional and thorough technician and we look forward to having him back again next spring. Let him know he does great work.

K.B.
Rolling Woods
The landscaping looks great!

Tom,
I just got your voice message. The landscaping looks great. We were outside and our neighbors complemented us on the roses; I know I am going to enjoy them.

K.S.
Norge
above and beyond

I just wanted to put in a word for Cal. He’s been so great to work with and couldn’t be more pleasant! He really goes above and beyond.

K.Z.
Ford's Colony
Great!!!

The crew was very professional, efficient, and informative.

M.D.
Ford's Colony
We are so pleased.

Hi, Mother Nature didn’t make the job easy but Paul and all the guys were amazing. I admit it was lots of fun to watch boys and their toys. We are so pleased with the clean up…I owe to the guys for all their hard work.

M.K.
season's Trace
Appreciative

I want to let you know we are very appreciative of the work of your employees to try and get everything done with our irrigation system prior to our going on vacation. Joshua, Craig, and Asa worked at the end of the day to mark the sprinkler heads and set up the system to water the new seed while we are gone. Once again these three men should be commended for working until nightfall to try and get everything right.

C.D.
Williamburg

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