Brian came out last week to try to assess a problem we are having in our yard.  He arrived on time, was extremely courteous and took a considerable amount of time analyzing our situation.  While he was unable to reach a solution, he did take the time to research and recommend another business that might be able to help us.  That kind of customer service will make us more likely to call on Hertzler & George if other issues arise.  Thanks, Brian!

We hired H&G to help us re-do our landscaping after a different local landscaping company did a sub par job with plant selections and installations. That company also was very hard to deal with. H&G stepped right up with Jennifer creating a new planting scheme comprising of native plants with some we had never seen before and which we love! She is extremely knowledgeable and pleasant to work with – a true landscaping charm! Jon did the installations and also did a fantastic job. He was very meticulous on planting and finishing the job neatly with mulch. Unlike that other company’s installer, Jon left us extremely happy with the job done. Customer service on the phone – pleasant, patient and helpful. The only, and ever so minor aspect of their work, is they don’t offer a guarantee on the plants or install. I suppose that’s becoming industry standard. However, now looking over all the plantings with a bit of time passing, I am confident that there won’t need to be any replacements. Watering is of course the key element. Thank you H&G, the country cottage landscaping we’ve wanted is now ours – FIVE STARS!

Had these guys build a surface-grade patio in May 2023. They looked at the project, sent me a proposed scope of work and contract via email, took a deposit of 1/2 the total via bank transfer. They set a date weeks later to start the job. They showed up on time, worked professionally and cleaned up at the end of the day. Whole job took 3 days, and they even replaced all the patio furniture on the last day. The final product was precisely what I asked for, done in a high-quality, workmanlike way.

H&G are not the cheapest guys out there, but for the extra money you get a professional product, professionally executed, on time, on budget. Honestly: I don’t think it gets any better than that.

Hertzler and George were contracted to perform some landscaping for a seller of mine to get the home ready to show. They had just finished an extensive re-landscaping of the next door neighbors entire yard. I was very impressed by their attention to detail and their desire to satisfy their client. Joe Hertzler goes the extra mile to achieve complete client satisfaction. They provide a complete mix of landscaping design services and maintenance of existing landscaping

Tom, the plants look great! The gentlemen did a wonderful job, again. They are friendly, courteous, and respectful young men; you very fortunate to have such fine young people working with/for you.

I wanted to let us know that you are doing such a nice job with the services. Your company is one of the best we’ve ever had and we appreciate your good work.

Please thank Herman and his crew for the good job that they did in using their leaf blowers to keep mulch, etc. away from our house. I had spoken to Herman about our concern on the 15th as you suggested and the crew did a fine job then as well as yesterday. We are looking forward to having this same service continued in the future. Thank you.

We think it’s going to be fabulous! I love the combination of bittersweet, climbing rose and clematis on the pergola and the multi seasonal features of many of the plants you have chosen is going to be wonderful year round. I look forward to talking in depth when we return but again we are delighted with the plan.

Dear Hertzler & George management, We are so grateful for the excellent work of Troy and Tristan and helper. They are such a blessing to us at this time…Our neighbors all comment on how hard they work and how great everything looks. We give thanks.

Thank you for the good job done on my property last month & this. I look forward to seeing how it all will work out in the spring.

Just a quick note to say the guys who came today to do trimming did a terrific job. Thanks as always for the great service. Happy holidays and new year to you and yours!

I just moved from New York to Toano, VA and my wife starting looking for someone to helps us with our patio. We still haven’t done our patio, but H&G gave us a very good price to take care of our front and backyard since was a new house and the installation of the grass was bad, and the guys have done an amazing job improving it and maintaining it.

What a pleasure it was to see Craig and his new helper come out today in the rain and do our pruning. They did a great job under the most trying conditions. They not only pruned but blew off the hard surfaces around our house and even brought our recycle can closer to the garage so we didn’t have to walk very far to bing it indoors. We’re really impressed with Craig and his work ethic and leadership skills. Very good job!

Joe: I just wanted to give you a quick update – my wife had her big event last weekend, so I didn’t really have the chance to look at the property closely until this weekend – and Barbara / your team did a wonderful job / the entire property looked fantastic. It really showed that H&G has the right skills and expertise to manage a property like ours.

Just wanted to let you know that Paul and the team did a GREAT job! It looks wonderful and we’re delighted that they were able to replace the sod almost perfectly. GREAT WORK!!

HG has a reputation for being a bit expensive, but the customer service is excellent. You always respond right away and I appreciate that very much! 

As I walked back to my house, I was pleased to see the ‘cared for look’ of my lawn. When you have a chance, please let anyone who has been caring for my lawn know how much I appreciate the work and care provided. I am so thankful I was able to learn the name of your company, which I wrote down when one of your trucks was parked across the street. After [my husband’s] death, the care of my lawn by a variety of lawn people was certainly not satisfactory. What a relief to have the opportunity to have your company care for my lawn. I truly appreciate the care I am receiving for the exterior of my property.

Please extend my appreciation to David who explained all the different types of weeds today – and the Hertzler and George approach to mitigating them throughout the year. Thanks!

Your company is a first class organization that truly looks out for its clients.

Every single member of your organization is rated Number One.

Good morning Paul – just a short note to say thank you for your dedication to taking care of our property – I appreciate how quickly and thoroughly you and your crew got out to the house after the hurricane to first evaluate and then second clear all of the damage – with us being so far away, it is of great comfort to know that we have you to rely on to help us care for our property – it must have been a long week for you and your crew – hopefully you will get some downtime this week-end! – thanks again…

Jody, Governor’s Land

Kudos to Barbara and her crew! Our courtyard at 125 Warehams Point has never looked better! I was worried about the Japanese maple, but “in person” it looks terrific.  Being severely pruned makes it look tidy and sculptural.  The next owners can decide whether to keep that look, or let it be more informal. Love the small planting choices too… a bit of color during the drab winter months. So THANK YOU, Barbara, and thanks to your obviously fabulous crew. I know that you will be returning to restore the bricks to a more level playing field, but in the meantime, good concept and good execution of your plan.

Barbara, Josh came yesterday with his helper and worked most all of a work day, they are amazing, I’ve never had any one in twenty years living here as diligent in solving my sprinkler needs.

Tom and I truly appreciate all that you do and all that Hertzler and George does for us, all through the year. We couldn’t be happier with your service as well as the service of your technicians. Everyone is so knowledgeable and helpful….we never worry or give our yard a second thought when it is in your care. Thank you!

Wanted to drop you a short note and let you all know what a blessing and delight it is to work with you. I have been in the business world for over 4 decades and have rarely seen anything comparable to you folks. Your interest, your response and your work speak volumes! My first contact with Joshua was super; my next with Paul was incredible. Thanks so much!! Your office staff is always superb!

What a pleasure it was to see Craig and his new helper come out today in the rain and do our pruning. They did a great job under the most trying conditions. They not only pruned but blew off the hard surfaces around our house and even brought our recycle can closer to the garage so we didn’t have to walk very far to bing it indoors. We’re really impressed with Craig and his work ethic and leadership skills. Very good job!

Thank you very much to H&G for all of your great service over the years. You guys have been wonderful. I have certainly recommended you to the new buyers

Just wanted to let you know that Paul and the team did a GREAT job! It looks wonderful and we’re delighted that they were able to replace the sod almost perfectly. GREAT WORK!!

I’m thrilled at the level of expertise your company has as well as the range of services. We discussed both the Design Proposal and the Landscape Maintenance Proposal and would like to go ahead with both.”

“Just a quick note to say that Luke and I are thrilled with the landscaping and plantings. Your crew was great — on time, hardworking and always courteous. Looking forward to seeing everything in full leaf and bloom next year!”

Hertzler & George has provided the landscape services (maintenance, design, repairs and preventative care) for the Boundary Homeowners Association for the past several years. We contracted with H&G after several years of sub-standard maintenance at our property by a variety of small, local lawn care providers. H&G proposed a plan to preserve the original landscape architect’s concept and restore the plantings and grounds to a scale that complements our buildings, walkways, driveways and the various areas of full sun and full shade. In addition, H&G has recommended economical and attractive landscape designs for areas that have reached the end of their attractive lifespan, and our turf has never looked better. Since our property fronts an intersection of two downtown streets, it is important that our grounds look their best.

We have been very satisfied with H&G’s services, which include not only basic lawn care services but also a wide variety of advanced techniques for protecting and ensuring the health and appearance of our entire property — from planting bed pest control and irrigation needs to hand pruning of shrubs, preservation treatments for aging trees and prompt clean-up after wind storms or tree limb damage. H&G also maintains our brick walkways and handrails, and they have recommended upgrades to our walkway lighting system, which has reached the end of its useful life. The H&G team is professional, prompt and polite, and they are easy to contact via office phone, individuals’ mobile phones or e-mail. Their contract services are easy to use and we don’t have to call to ask if the grass needs to be cut or leaves need collecting or shrubs need pruning. Our quarterly walkthroughs with an H&G representative are especially productive as we review maintenance and long-term design goals and budgets. We consider H&G a partner in improving and maintaining our property. Their costs are reasonable and their services are superb.

Thank you, Hertzler & George! I can heartily recommend this company for anyone seeking a reliable and professional partner for lawn, garden and grounds maintenance needs.

Hello Tom,
Everything is looking excellent and we are happy with Hertzler & George. Place looked great for our 1 year party, thank you!

Tom and Phillip,
Things are going gangbusters out here! We are so excited to see the water again!!! The guys are all great – hardworking, friendly, professional. Pleasure to have them here and see so much progress.

Very happy with color selection for fall flowers. Thanks.

Thank you very much to H&G for all of your great service over the years. You guys have been wonderful. I have certainly recommended you to the new buyers.

Just wanted to let you know that you all did a fabulous job on our yard; we really appreciated how hard your guys worked and that they left the yard and driveway as clean or cleaner than they found it, and we really like the plan you came up with. We’re happy to let folks see our yard or to share photos with any of your potential clients in the future — we’ve used many local landscaping services over the years and we’ve found your company to be responsive, knowledgeable and competitive with pricing. Thanks again.

Dear Phillip,
On behalf of the Kingspoint garden club, thank you for an interesting and informative program on “Perennials and Shade Plants”. Our membership found this very helpful and hope we can use this information to beautify our own landscapes.

My husband and I are very pleased with the appearance our “new” yard, impressed with the entire staff that worked at home, quite satisfied with communications between Tom Belden and us throughout this business transaction, and thought the price we were quoted and charged was fair and competitive. We would highly recommend your company to friends and family. Thank you for a very pleasant business experience.

I just wanted to let you know that you can commend the crew on the fine job that they did in mowing our lawn yesterday. The crew member who did the actual mowing was very careful. He did not rush or spin his wheels and, therefore, our lawn did not look scalped but rather carefully mowed.
Also, we looked at the H&G video online on leaf removal and are looking forward to having this complete removal of leaves performed on our lawn during the fall.
Thank you.

Good morning. Josh just finished up with sod and adjusting coverage area for heads. He has done an excellent job. Josh is a professional and thorough technician and we look forward to having him back again next spring. Let him know he does great work.

Tom,
I just got your voice message. The landscaping looks great. We were outside and our neighbors complemented us on the roses; I know I am going to enjoy them.

I just wanted to put in a word for Cal. He’s been so great to work with and couldn’t be more pleasant! He really goes above and beyond.

The crew was very professional, efficient, and informative.

Hi, Mother Nature didn’t make the job easy but Paul and all the guys were amazing. I admit it was lots of fun to watch boys and their toys. We are so pleased with the clean up…I owe to the guys for all their hard work.

I want to let you know we are very appreciative of the work of your employees to try and get everything done with our irrigation system prior to our going on vacation. Joshua, Craig, and Asa worked at the end of the day to mark the sprinkler heads and set up the system to water the new seed while we are gone. Once again these three men should be commended for working until nightfall to try and get everything right.

“The best seed I’ve ever seen”

Wanted to drop you a short note and let you all know what a blessing and delight it is to work with you. I have been in the business world for over 4 decades and have rarely seen anything comparable to you folks. Your interest, your response and your work speak volumes! My first contact with Joshua was super; my next with Paul was incredible. Thanks so much!! Your office staff is always superb!

the men did a Wonderful job on the pruning! It looks sooo pretty! They worked long and steadily and Oh What a Difference!!’ Our yard now looks Very Well Manicured indeed! I just want to walk around and look at everything!
C & B. Crane

Joshua, Mrs. P (Ford’s Colony) called to say how absolutely wonderful you were and how impressed she was with your work. Apparently 2 other companies did not even investigate the leak properly and by you discovering the problem at its source, you saved her a lot of money. She wants us to give her estimates for annual irrigation maintenance and for a lawncare program, as she would like to switch to H&G for these services.